Responding to leads generated from various sources - be it inbound calls coming on the IVR or leads generated through other promotional activities. We act as the first point of contact for the leads on behalf of our clients. Understanding requirements of the lead, profile mapping, sharing basic project information are some of the highlights of the first conversation with leads.

Segregating leads as per their sources. Another parameter for lead bifurcation is according to the response given by the lead. We have around 15-20 stages defined as per the life-cycle of a lead in a sales process.

Prompt and timely follow-ups are our USP. Our team of experienced real estate advisors schedule their follow-ups as per the lead response and their availability to attend the calls. Leads are followed up till the lead either books with us or say they are not interested at all. Follow-ups need to be rigorous but not up to the level that your calls start getting rejected.

We share regular feedback with our clients about the quality of leads coming as well as the effectiveness of the sources of lead generation. Another very important aspect that cannot be ignored for sales is the post site visit feedback given by leads.

We share timely analytical reports with our clients. In-depth analysis is done with respect to the lead quality, lead volumes, footfalls generated and closures recorded. This in turn helps in planning effective marketing strategies.

Based on our experience of managing leads generated through various means of communication we suggest result-oriented as well as cost-effective marketing strategies to our clients to get optimum results out of their marketing budgets.